Grievance Officer

As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

Grievance Officer Details

NameScreen Entry
OrganisationScreen Entry
Address[Pending — to be updated]

24 hrs

Acknowledgement time

15 days

Resolution time

36 hrs

Content removal time

How to File a Grievance

  1. Email us at aamohammad0786@gmail.com with the subject line "Grievance — [brief description]"
  2. Include your registered email address and a clear description of the issue
  3. If reporting objectionable content, include the URL or screenshot
  4. We will acknowledge your grievance within 24 hours
  5. We will resolve and communicate the outcome within 15 days

What You Can Report

  • Objectionable, obscene, or offensive content
  • Impersonation or fake profiles
  • Harassment or abuse by another user
  • Misuse of your personal data
  • Content that violates your intellectual property rights
  • Any violation of our Terms of Service

Legal Basis

This Grievance Officer is appointed in compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, under the Information Technology Act, 2000.